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eTicket CommunitySupportDaily Operations (Moderators: jason, Hummdis)Topic: User documentation?
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baz
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« on: February 05, 2009, 05:13:57 AM »
I may be overlooking something obvious here, but is there any documentation for this, from a user's point of view? I've installed, jiggered about with some of the files to suit my needs, but now I'm coming to tell a few others about how to use it, and it would be nice to read a 'use case' or similar.
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Hummdis
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« Reply #1 on: February 10, 2009, 05:14:35 AM »
The only documentation is here:

http://www.eticketsupport.com/support/documentation/
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baz
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« Reply #2 on: February 11, 2009, 12:52:42 AM »
In that case, it might be an idea to create a user guide or similar. The 'Help' button just chucks a comedy message about tool tips, not really 'proper' help.
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Hummdis
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« Reply #3 on: February 11, 2009, 05:50:27 PM »
I believe that 2.0 with have better documentation.  The current version was just kinda picked up where the other developer took over.  Therefore, even the current devel team had to learn some new things.

There hasn't been an update on 2.0 in a while so I suspect that there will be an announcement soon. Smiley
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