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Author Topic: Due to - field  (Read 4181 times)
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heid@agentsinaction.de
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« on: November 04, 2009, 10:57:22 PM »

Hi.

It would be nice if you can set a date (+time?) when a ticket needs attention.  For example: "Wait 2 days for customer reply, then activate ticket again" or "this ticket has to be done till . . . ".

Cheers,
Jörn
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