Is there is any option that customer close call...

(Moderators: jason, Hummdis)Topic: Is there is any option that customer close call...

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amit

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« on: October 29, 2009, 04:43:56 PM »

Hi in this system Is there is any option that customer close call insted of representative . . .


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Hummdis

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« Reply #1 on: November 03, 2009, 12:02:29 PM »

Yeah. The customer selects the ticket and clicks the 'Close' button at the bottom of the page. Simple as that.


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