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Author Topic: Is there is any option that customer close call...  (Read 1350 times)
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amit
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« on: October 29, 2009, 04:43:56 PM »

Hi in this system Is there is  any option that customer close call insted of representative . . .
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Hummdis
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« Reply #1 on: November 03, 2009, 12:02:29 PM »

Yeah.  The customer selects the ticket and clicks the 'Close' button at the bottom of the page.  Simple as that.
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