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2506 Posts in 649 Topics- by 1315 Members - Latest Member: jfields

eTicket CommunitySupportInstallation Help & Software Support (Moderators: jason, Hummdis)Topic: Missing copyright for eTicket - what is missing?
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scottdr
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« on: June 14, 2009, 10:03:57 AM »
"The copyright must be in the templete

Please notify the server administrator that this site is missing the copyright for eTicket so they can fix this issue.  Display of the copyright is a legal requirement to use this software.  For more information on this please visit the eTicket web site"


I have carried out installation 3 times and each time I am met with this warning.  I have not modified anything in any of the directories that came in the latest zip file!! eTicket 1. 7. 3 . zip (Latest Release October 23,2008)

PS: I understand about the licence agreement, however I am unclear where the copyright statements are supposed to be.


Troubleshooter:

PHP version: 5. 2. 6-3ubuntu4. 1 (Should be PHP 5. 0. 0 or above)
PHP Safe Mode is off
eTicket version: LANG_VERSION
Webserver: Apache/2. 2. 11 (Ubuntu) PHP/5. 2. 6-3ubuntu4. 1 with Suhosin-Patch
Database: MySQL 5. 0. 75-0ubuntu10. 2 (Should be MySQL 4. 1 or above)
GD version: 2. 0 or higher
Multibyte String is installed
iconv version: 2. 9
IMAP is not installed eTicket will not work correctly if you use automail. php. 
Socket support enabled. 
User Agent: Mozilla/4. 0 (compatible; MSIE 8. 0; Windows NT 6. 1; Trident/4. 0; SLCC2; . NET CLR 2. 0. 50727; . NET CLR 3. 5. 30729; . NET CLR 3. 0. 30729; Media Center PC 6. 0; . NET CLR 3. 0. 30618; InfoPath. 2; Media Center PC 5. 0; OfficeLiveConnector. 1. 3; OfficeLivePatch. 0. 0; SLCC1; Tablet PC 2. 0)
Character set: UTF-8
Link: hxxp: 192. 168. 1. 128/helpdesk//troubleshooter. php
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caudio
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« Reply #1 on: June 24, 2009, 01:49:53 AM »
Im having the same problem. .    where do I need to put the copyrights? and what to I need to put?
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Hummdis
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« Reply #2 on: June 24, 2009, 07:22:48 AM »
Are you upgrading from a prior version of eTicket?

It's in the functions.php file.
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caudio
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« Reply #3 on: June 24, 2009, 04:08:02 PM »
Nop. .  It is a new install. .  I downloaded the file today, then I uploaded to my web server (Centos 5. 3) I read the instructiones files, then I went to the installation process, and after I finished that when I click on the administration link I got that message. . 

I have just installed on another server that runs Ubuntu and everything worked great. .  so no idea of what happened. . 
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Hummdis
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« Reply #4 on: June 25, 2009, 06:07:21 AM »
That's certainly odd...I can't explain it either.  Glad to know it's working for you now.
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