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eTicket CommunitySupportInstallation Help & Software Support (Moderators: jason, Hummdis)Topic: [SOLVED -- FINALLY] 1 under control buttons
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vtran4270
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« on: November 21, 2008, 05:41:45 AM »

Hello,

I installed this great application and currently testing it.  Everything works fine except for the number 1 display right under the control buttons (Preference, Database, Mail Responses) in the admin.php

Can anyone help me to remove this?  It's kinda sticking into my eys when I log into the pages.

Thanks again for this cool tool.
« Last Edit: September 25, 2009, 01:05:48 PM by Hummdis » Logged
beven
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« Reply #1 on: November 21, 2008, 09:56:15 PM »

Would you be able to show me a screen shot of this. Just paste it as a link.
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vtran4270
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« Reply #2 on: November 24, 2008, 03:34:52 AM »

Thanks for reponding to my question.  Please check the image attached.

Thanks,
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Hummdis
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« Reply #3 on: November 24, 2008, 05:27:54 AM »

ARRRGGGGHHHH!!  I've been seeing this too, but I though I was going crazy!!  It's only when you're given Administrative permissions and when the admin is logged in that it shows for me.

I've dug through the code all over the place for about four hours last week and couldn't figure it out at all.  I finally gave up since I found not hints or traces of what it's showing.

Posting my screenshot...

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vtran4270
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« Reply #4 on: November 24, 2008, 09:33:17 AM »

I scanned through the files and have not find anything suggesting this error.  I wonder if this is the return value of a function that got printed out?

Thanks,
Vu
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Hummdis
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« Reply #5 on: November 25, 2008, 11:22:18 AM »

I too have scanned....no, not scanned, searched!  I've gone a search of all the eTicket files for the number 1 using:

Code:
grep -r "1" ./

I looked at every single one (and there were a lot) but I couldn't for the life of me find out where this was coming from and since there were no other reports of this, I figured it was just my install.
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beven
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« Reply #6 on: December 06, 2008, 06:33:23 PM »

Sorry guys I can't see any of your screenshots I need a link to them. I'm thinking something in the language file vs the permissions is not set correct. Have you tried to click the 1 button and see where it takes you. I know that permissions are either 0 or 1. The 1 is probally the value of a certian permission.
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« Reply #7 on: December 07, 2008, 09:48:35 AM »

It's actually not a link there therefore is not clickable.

I agree that it's the result of permissions, but I'm not sure where exactly it is coming from.  All that I know is that it only shows on our install when I'm (Administrator) logged in.  None of the other reps see this arbitrary "1" that appears.
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« Reply #8 on: March 28, 2009, 06:28:30 AM »

Sorry I have been out for the past couple months had to deal with some personal issues. I'm still looking into this if you guys could post a link to the screen shot. For some reason I cannot see any pictures you attach to the post.
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« Reply #9 on: April 27, 2009, 05:14:42 PM »

Here's one:

It shows up in that section every-single-time and I just can't find it in the code.  I've trained my eyes to ignore it by now.

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baz
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« Reply #10 on: June 10, 2009, 09:07:58 PM »

Got the same happening to me.  I know it's not polite to just bump, but erm. . .  well. .  bump! :)
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Hummdis
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« Reply #11 on: June 11, 2009, 09:55:01 AM »

I believe this one has everyone scratching their head.
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« Reply #12 on: September 25, 2009, 01:05:02 PM »

AH HA!!! Cheesy

I have FINALLY found where this damn thing is coming from!

In the 'inc/functions.php' file, right around line 620 (in mine anyway), there's this line:

Code: (php)
echo stripslashes($db_settings['last_result']);

Add two forward slashes to the line to comment it out and voila, it's gone!

Only took me the past two hours to find that...after all this time.
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baz
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« Reply #13 on: September 27, 2009, 10:10:58 PM »

My, my.  That's excellent, thanks very much! :)
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Hummdis
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« Reply #14 on: September 28, 2009, 06:16:29 AM »

Was it line 620 for you baz?

I'm just checking because I've got so many mods and changes that it may have been higher or lower than that on a more standard install.
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eTicket CommunitySupportInstallation Help & Software Support (Moderators: jason, Hummdis)Topic: [SOLVED -- FINALLY] 1 under control buttons
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