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eTicket CommunitySupportInstallation Help & Software Support (Moderators: jason, Hummdis)Topic: [SOLVED] POP3 Email Collection
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ScottW
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« on: February 25, 2009, 10:08:02 AM »
I do not want to use the "pipe" method as I prefer to receive emails on log in.

However, my preferences section only gives three options
sendmail
SMTP Server
PHP Mail

I cannot select "smtp server" as it always reverts to "PHP Mail".

Can anyone walk me through the steps in setting up POP3 collection using eTicket 1.7.3

Many thanks.
« Last Edit: March 11, 2009, 04:01:09 AM by Hummdis » Logged
Hummdis
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« Reply #1 on: March 10, 2009, 06:10:06 AM »
Please search the forums.  This has been answered several times.  There's a bug in the code and a single change needs to be made for it all to work correctly.
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ScottW
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« Reply #2 on: March 11, 2009, 03:08:19 AM »
Quote from: Hummdis on March 10, 2009, 06:10:06 AM
Please search the forums.  This has been answered several times.  There's a bug in the code and a single change needs to be made for it all to work correctly.

Hi Hummdis,

I already have done and to no avail. Perhaps my eyes aren't what they used to be ;-)

Is it possible to make the previous thread a "sticky". A code bug could do with a little prominence.
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« Reply #3 on: March 11, 2009, 03:49:05 AM »
Right about line 116 in your admin_pref.html.php page, make sure the code looks like this, you'll see the minor error.

Code:
<TD CLASS="mainTableAlt"><SELECT NAME="mail_method">
<OPTION VALUE="local"<?php echo htmlspecialchars($db_settings['mail_method']) == 'local' ? ' selected' : ''; ?>>Sendmail</OPTION>
<OPTION VALUE="smtp" <?php echo htmlspecialchars($db_settings['mail_method']) == 'smtp' ? ' selected' : ''; ?>>SMTP Server</OPTION>
<OPTION VALUE="mail" <?php echo htmlspecialchars($db_settings['mail_method']) == 'mail' ? ' selected' : ''; ?>>PHP mail()</OPTION>
</SELECT>
</TD>
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centec2b
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« Reply #4 on: May 12, 2009, 10:43:36 AM »
Quote from: Hummdis link=topic=466. msg1850#msg1850 date=1236786545
Right about line 116 in your admin_pref. html. php page, make sure the code looks like this, you'll see the minor error.

Code:
<TD CLASS="mainTableAlt"><SELECT NAME="mail_method">
<OPTION VALUE="local"<?php echo htmlspecialchars($db_settings['mail_method']) == 'local' ? ' selected' : ''; ?>>Sendmail</OPTION>
<OPTION VALUE="smtp" <?php echo htmlspecialchars($db_settings['mail_method']) == 'smtp' ? ' selected' : ''; ?>>SMTP Server</OPTION>
<OPTION VALUE="mail" <?php echo htmlspecialchars($db_settings['mail_method']) == 'mail' ? ' selected' : ''; ?>>PHP mail()</OPTION>
</SELECT>
</TD>

Hummdis, All

My problem is exactly as outlined by ScottW

I have carried out this tweak as directed and there is absolutely no change in the code ie it refuses to save any alteration as per ScottW's original comments

I have searched the threads for other commentary on this problem and I cannot come up with a reason as to why it wont work

Any suggestions as to how to start isolating this problem would be gratefully received
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Hummdis
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« Reply #5 on: June 09, 2009, 07:46:47 AM »
Quote from: centec2b on May 12, 2009, 10:43:36 AM
Quote from: Hummdis link=topic=466. msg1850#msg1850 date=1236786545
Right about line 116 in your admin_pref. html. php page, make sure the code looks like this, you'll see the minor error.

Code:
<TD CLASS="mainTableAlt"><SELECT NAME="mail_method">
<OPTION VALUE="local"<?php echo htmlspecialchars($db_settings['mail_method']) == 'local' ? ' selected' : ''; ?>>Sendmail</OPTION>
<OPTION VALUE="smtp" <?php echo htmlspecialchars($db_settings['mail_method']) == 'smtp' ? ' selected' : ''; ?>>SMTP Server</OPTION>
<OPTION VALUE="mail" <?php echo htmlspecialchars($db_settings['mail_method']) == 'mail' ? ' selected' : ''; ?>>PHP mail()</OPTION>
</SELECT>
</TD>

Hummdis, All

My problem is exactly as outlined by ScottW

I have carried out this tweak as directed and there is absolutely no change in the code ie it refuses to save any alteration as per ScottW's original comments

I have searched the threads for other commentary on this problem and I cannot come up with a reason as to why it wont work

Any suggestions as to how to start isolating this problem would be gratefully received



This is the only resolution.  If it is not working for you then make sure that the code is being changed to exactly what is shown.  Copy-and-Paste if you must, but this is the only reason that it would not be working from eTicket's side.
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