Hello all,

I have just installed and everything works just great.
Many thank yous to the developers!

One small issue i am facing and need a solution:

I added new User Group (called supporters) and granted them access to the relevant parts.
Every time a supporter claim a ticket, this ticket can no longer be transfered to another representative unless the admin logs in and manually transfer it.

Is there a way to allow the supporters to transfer tickets from one to each other without granting Administrator privileges to them?

Thanks a lot!