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bta
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« on: July 11, 2008, 01:48:48 AM »
hello,

it's possible to have a module who contains a graphic report?

Thank you
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Hummdis
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« Reply #1 on: July 30, 2008, 08:40:55 AM »
A graphic report of what? User stats? Server stats? Email stats?

The complexity of the  module will depend on the type of visual report you're asking about.
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vince
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« Reply #2 on: August 02, 2008, 11:23:51 PM »
There was one created for eticket here:

http://www.weeatbricks.com/2007/06/20/osticketeticket-mod-for-generating-helpdesk-reports-and-stats/

and seems was actually planned to put into core:
http://www.weeatbricks.com/2007/07/27/eticketstats-add-on-soon-to-be-included-in-the-opensource-eticket-help-desk-system/

Hope the new owners will include.

- Vince
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beven
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« Reply #3 on: August 07, 2008, 08:31:59 AM »
You can add this feature by downloaded the referenced add on. You might need to tweak it a bit to work with eTicket 1.7.x and above. But it should work.
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vince
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« Reply #4 on: August 07, 2008, 10:10:15 AM »
I've tried to download it but says it's only for group members. :-(
Can anyone else grab this please?

Many thanks,

- Vince
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splatt
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« Reply #5 on: February 03, 2010, 06:13:52 PM »
I've found a link that seems to be still working

hxxp: blogs. tssg. org/jgood/2007/06/20/eTicketStatsv1. zip

but the thing is, it doesn't seem to be working with v1. 7. 3

I'll start looking around in it to see if I can work on the files to make it work.  but if anyone gets to it first, would love to know about it!
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