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eTicket CommunitySupportPaid Installation Board (Moderators: jason, Hummdis)Topic: [solved ] need help for email pipe problem on redhat / cpanel server
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audre
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« on: February 10, 2009, 12:38:06 PM »

looking for someone to fix the email pipe problem i'm having. private server with redhat and cpanel.

this isn't your basic problem as i've had people with serious linux / server / programming experience take a look and they could not resolve.

thanks
audre
« Last Edit: February 12, 2009, 06:58:54 AM by audre » Logged
Hummdis
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« Reply #1 on: February 10, 2009, 01:55:38 PM »

Well, being that you've posted into the "Paid Installation" board, did you pay to install eTicket?

Furthermore, what are the problems that you're having?
« Last Edit: February 10, 2009, 01:57:20 PM by Hummdis » Logged

Don't PM me directly for help.  Post to the forums, that's what they are for after all.  PM's to me that request help will be ignored.

Hummdis Communications - Freelance Website Design & IT Consulting
audre
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« Reply #2 on: February 12, 2009, 02:41:36 AM »

I am posting here to find out about having help installing, yes, since my installation is not working properly.

As to the problems I am having, quite simply, the pipe is not working. Also there are a string of initialization errors for variables that show up when we turn error reporting on. I haven't really seen an explanation for this in the forums that seems to apply to me, so I'm assuming I've got some weirdo thing going on.

I can use the 'user interface' side of the application (when error reporting is turned off) and manually create tickets and change ticket statuses just fine.

The email response I get back goes something like this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 pipe to |/home/blahblah/public_html/eTicket/pipe.php
   generated by blah@blahblah.com
   local delivery failed


It might be something more is wrong with my server, tho everything else does appear to be working without a problem.

If you instant message me with your rates I'd like to try to work something out.

Thanks
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audre
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« Reply #3 on: February 12, 2009, 05:52:40 AM »

ok well I got it figured out with the help of a friend.
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Hummdis
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« Reply #4 on: February 13, 2009, 11:01:48 AM »

The messages that you see when error reporting is on is normal.  I get them too.  Many are false-positives.

Glad to hear that you got it working.  If I might inquire, what resolved the pipe issue?  This could help others in the community.
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Don't PM me directly for help.  Post to the forums, that's what they are for after all.  PM's to me that request help will be ignored.

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eTicket CommunitySupportPaid Installation Board (Moderators: jason, Hummdis)Topic: [solved ] need help for email pipe problem on redhat / cpanel server
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