Have you confirmed that the path to your pipe.php file is correct in your setup?

Can you provide your eTicket Troubleshooter?

Any suggestions
Can any member help in this regard

I have root access on my own VPS

I too am having this problem on a DA server.

Here is the return message:

--

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 pipe to |/home/***************************/pipe.php
   generated by sales@regyourdomain.com
   local delivery failed

------ This is a copy of the message, including all the headers. ------

Return-path: <papublishers@googlemail.com>
Received: from wf-out-1314.google.com ([209.85.200.173])
       by peterandersonweb.com with esmtp (Exim 4.67)
       (envelope-from <papublishers@googlemail.com>)
       id 1LLmtV-00032T-2A
       for sales@regyourdomain.com; Sat, 10 Jan 2009 23:05:29 +0000
Received: by wf-out-1314.google.com with SMTP id 28so10343225wfc.11
       for <sales@regyourdomain.com>; Sat, 10 Jan 2009 15:06:05 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
       d=googlemail.com; s=gamma;
       h=domainkey-signature:received:received:message-id:date:from:to
        :subject:mime-version:content-type;
       bh=qfuKL4GcIBpeq53gpNgk+tP6SFFq68Dqtaodnaa9jKw=;
       b=VGxpbGByJMj1XX8kOWPwOn1cHNwbiEbZanhyCDkqPlUGNOVaXzgdRmyN8LCdkMjCzv
        yRwt6DNbcUD8TCEmP40YxsXvlxSs4tK9yPYDP27loMjlSJWGBzJFsqkmEMpFIBcEE4Yi
        SCkcvh8+h+QDd4FGUQBhyfZ/isVTqo8z+cMuA=
DomainKey-Signature: a=rsa-sha1; c=nofws;
       d=googlemail.com; s=gamma;
       h=message-id:date:from:to:subject:mime-version:content-type;
       b=pXqmnpYTihYZpvpmEwAfRGndYj1ZY0M1+EqmNAzST/N90bR54IeqBQjNuRjNz71aYd
        ZOiXu7csZeuGLRmx4pPqxemOnHD9Qo5f6Rrs+guiw8dBZ3L+UK1Sbz0225NH2zqQD30G
        KI+ETCLzr3ad21aX9rKYsPCht5vpeNy3hBBFY=
Received: by 10.143.45.14 with SMTP id x14mr11381003wfj.165.1231628764888;
       Sat, 10 Jan 2009 15:06:04 -0800 (PST)
Received: by 10.142.239.7 with HTTP; Sat, 10 Jan 2009 15:06:04 -0800 (PST)
Message-ID: <10af0a9b0901101506o2bd08398y1d98a0953ad3204e@mail.gmail.com>
Date: Sat, 10 Jan 2009 23:06:04 +0000
From: "Peter Anderson" <papublishers@googlemail.com>
To: sales@regyourdomain.com
Subject: jsjs
MIME-Version: 1.0
Content-Type: multipart/alternative;
       boundary="----=_Part_233089_4176340.1231628764890"

------=_Part_233089_4176340.1231628764890
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

j

Peter Anderson

Register your domains at www.regyourdomain.com!

------=_Part_233089_4176340.1231628764890
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

j
<br clear="all">Peter Anderson

Register your domains at www.regyourdomain.com!


------=_Part_233089_4176340.1231628764890--

I have same problem, I'm using Direct Admin:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 pipe to |/home/xxxx/domains/xxxxx/public_html/support/automail.php
   generated by xxxx@xxxx.com
   local delivery failed

Troubleshooter:

    * PHP version: 5.2.5 (Should be PHP 5.0.0 or above)
    * PHP Safe Mode is off
    * eTicket version: 1.7.3
    * Webserver: Apache/2
    * Database: MySQL 5.0.45 (Should be MySQL 4.1 or above)
    * GD version: bundled (2.0.34 compatible)
    * Multibyte String is installed
    * iconv version: 1.11
    * IMAP is not installed eTicket will not work correctly if you use automail.php.
    * Socket support enabled.
    * User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
    * Character set: UTF-8
    * Link: http://xxxxx.xx/troubleshooter.php




Piping doesn't work, you should fix this piping bug with Direct Admin.

You should file a bug report on it.  The forums are not for bug reports.

Good catch tachilders!  I missed that one!