Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 
Advanced search

1340 Posts in 347 Topics- by 435 Members - Latest Member: vtran4270
Del.icio.us Digg FURL FaceBook Stumble Upon Reddit SlashDot Ask Co.mments Delirious Google Bookmarks MSN Live Netscape Newsvine Sphinn Spurl Squidoo Technorati Yahoo My Web

eTicket CommunitySupportInstallation Help & Software Support (Moderators: beven, jason)[RESOLVED] strange cronjob behavior
« previous next »
Pages: [1]   Go Down
Print
Author Topic: [RESOLVED] strange cronjob behavior  (Read 323 times)
0 Members and 1 Guest are viewing this topic.
lefrank
New Member
*

Karma: +0/-0
Offline Offline

Posts: 6
« on: August 31, 2008, 05:37:48 PM »
after a tought time on windows i moved the script to a linux setup.   Almost everything is running well except for the cron behavior. 

1st -  the automail.php works well cause if i paste http://www.mywebsite.com/helpdesk/automail.php in a browser and hit enter, it pulls in the emails

2nd -  the cron must be running fine (/usr/bin/php /home/user/public_html/helpdesk/automail.php)  since as soon as i rename automail.php to anything else i start getting errors.


but ne emails come in (unless i do like in 1)

any thoughs anyone ...  if no ... any idea how to get the script to pull in the emails from the login in the admin panel (it seems this function was removes lately)  ... i would mind the wait.
« Last Edit: September 03, 2008, 10:19:45 AM by beven » Logged
chris
New Member
*

Karma: +0/-0
Offline Offline

Posts: 7


WWW
« Reply #1 on: August 31, 2008, 07:21:33 PM »
what does ur crontab line look like?
Logged
beven
Project Manager/Developer
Global Moderator
Super Member
*****

Karma: +9/-3
Offline Offline

Posts: 761


WWW
« Reply #2 on: September 01, 2008, 10:59:56 AM »
Are you using 1.7.2 because there were some minor issues with extremly long load times if you used automail.php as a login module. We had sample runs that ended up reaching memory limits. Also please post your crontab. And yes automail.php should remain named automail.php
Logged
Not to be confused with Bob Evans.
Ask not what eTicket community can do for you - ask what you can do for eTicket community.

Version 2 coming out shortly.
kevinmeininger
New Member
*

Karma: +0/-0
Offline Offline

Posts: 9
« Reply #3 on: September 03, 2008, 02:54:45 AM »
Quote from: lefrank on August 31, 2008, 05:37:48 PM
after a tought time on windows i moved the script to a linux setup.   Almost everything is running well except for the cron behavior. 

1st -  the automail.php works well cause if i paste http://www.mywebsite.com/helpdesk/automail.php in a browser and hit enter, it pulls in the emails

2nd -  the cron must be running fine (/usr/bin/php /home/user/public_html/helpdesk/automail.php)  since as soon as i rename automail.php to anything else i start getting errors.


but ne emails come in (unless i do like in 1)

any thoughs anyone ...  if no ... any idea how to get the script to pull in the emails from the login in the admin panel (it seems this function was removes lately)  ... i would mind the wait.

If running automail.php through your webbrowser works, but not via cronjob, then it sounds like you are having the same problem as I did.

See my post here for how I resolved this:
http://www.eticketsupport.com/solved_eticket_172_problems_with_pop3_mail_method-t233.0.html
Logged
eTicket Community
   
 Logged
Pages: [1]   Go Up
Print
« previous next »
Jump to: