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eTicket CommunityGeneralGeneral Discussion (Moderators: jason, Hummdis)Topic: Set needed priority as default
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greg
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« on: November 17, 2008, 02:54:27 AM »
Is it possible to set "Normal" priority as default in open form? Maybe it has a right way how to do this?
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Hummdis
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« Reply #1 on: November 17, 2008, 05:22:05 AM »
The default is already set to "Normal" for eTicket.  What is yours defaulting to?
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greg
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« Reply #2 on: November 18, 2008, 12:12:43 AM »
Quote from: Hummdis on November 17, 2008, 05:22:05 AM
The default is already set to "Normal" for eTicket.  What is yours defaulting to?

In my installation default priority is "Low", see here. But I made upgrade from old osTicket.
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greg
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« Reply #3 on: November 19, 2008, 04:45:15 AM »
Can somebody assume why the default priority set to "Low"?

Thanks!
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beven
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« Reply #4 on: November 21, 2008, 09:45:17 PM »
Its the first one in the list. I'll look into it.
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Hummdis
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« Reply #5 on: November 24, 2008, 05:18:07 AM »
Quote from: greg on November 19, 2008, 04:45:15 AM
Can somebody assume why the default priority set to "Low"?

Thanks!

This is very odd.  Mine was set to Normal by default.  Huh
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greg
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« Reply #6 on: November 25, 2008, 01:14:06 AM »
Quote from: Hummdis on November 24, 2008, 05:18:07 AM
This is very odd.  Mine was set to Normal by default.  Huh

What version of eTicket are you using?
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Hummdis
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« Reply #7 on: November 25, 2008, 11:20:21 AM »
Version 1.7.3.  However, mine was upgraded from 1.5.9 -- if that makes any difference.
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