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eTicket CommunitySupportTips & Tricks (Moderators: jason, Hummdis)Topic: Reply emails
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ibstyln
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« on: June 24, 2009, 03:15:02 AM »
Is there a way to send an update of tickets to an email address?  For example, if a representative responds to a ticket, can an email be sent to a support email so other representatives know someone has responded to the ticket.

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Hummdis
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« Reply #1 on: June 24, 2009, 06:12:43 AM »
No, this is not currently in the eTicket product.  However, you may want to submit a feature request in the feature request section.
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Don't PM me directly for help.  Post to the forums, that's what they are for after all.  PM's to me that request help will be ignored.

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eTicket CommunitySupportTips & Tricks (Moderators: jason, Hummdis)Topic: Reply emails « previous next »
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