Okay...just thought that I would let you guys know. :-)
I just found (stumbled on) eTicket. I, too, tried the demo and failed. I decided to give it a try anyway.
Since it's been broken for a couple of months, you might want to fix it so others can learn about eTicket.
I am VERY interested in this app for a small school where I do volunteer IT work. I'll be anxiously anticipating v2.0; I'll wait to go live with my installation until I see the new version.
Thanks for all the hard work! Are you looking to add to your team? I'm new to PHP, but I'm pretty good at UI design and documentation. I may be able to help if you need it once I become more familiar with eTicket.
Thanks again.